Most of our optical products come with a 1–3 year warranty, depending on the product type. Electronic components (3C parts) are covered under a 1-year industry-standard warranty.

Yes. We provide official invoices for domestic orders and complete export documentation for international shipments. Incoterms like FOB, CIF, DDU are supported.

Shipping fees are calculated based on order weight and destination. Most orders are processed and shipped within 3–5 business days. For specific delivery timelines, please refer to your order confirmation or contact us.

Please contact us through the Contact Us page and include your order number and a description of the issue. Our support team will respond within 24 hours to assist you with the process.

Yes. We welcome wholesalers, distributors, and brand partners globally. If you're interested in cooperation, please reach out for more details and our business terms.

Yes, all products go through strict quality control and performance testing before dispatch to ensure reliability and accuracy.

Yes. Once your order is shipped, a tracking number will be provided via email. You can use it to monitor delivery status in real time.